Monthly Archives: March 2018

We have a responsibility to protect your data, and if we can’t then we don’t deserve to serve you.

Over the last few days, many of you may have read/heard/discussed the big Facebook scandal that is shaking the social media world. If you haven’t – where have you been? I personally follow these articles with intent, as I am currently in the throes of implementing various business changes in line with the new GDPR…

Be yourself, everyone else is already taken

Making people feel special is one of the essential elements in forming good customer relationships. You can show that you think a customer is worth your time and attention in many ways. It is this ability to show that you feel this – and not just say it – that makes good customer relationships. Here…