LinkedinGoogle+FacebookTwitter
Boomerang CRMBoomerang CRM
Boomerang CRM
Customer feedback and other services
  • Home
  • What We Do
  • How We Do It
  • Who We Are
  • Who We Do It For
  • Our Partners
  • Events
  • Blog
  • Book A Demo
  • Contact Us
Menu back  

Straight from the mouths of babes…

June 3, 2019

 

The feedback we gather at BoomerangCRM is direct from your vendors, from your buyers, from your landlords… anyone who has come into contact with you could be contacted by us- so why would we change what they say, or, ultimately, change who they are?!

.

The feedback that Boomerang gathers for you comes back to in real-time, with the exact words told to us- be these slang, colloquialisms, or sometimes worse. You know your customers, and you know the words that they would choose to use, so feedback from these customers needs to represent this, or what’s the point?

.

Our team of researchers hear some words sometimes that make them giggle- just a few weeks ago, a vendor told us that their agent “knew their onions”- meaning that they were very knowledgeable- but if this customer had written this review online, would they have used this term? Or the applicant who told us the agent who showed them around their potential new home was “pukka” … is this a word that they’d have typed, or would they have used a more generic word? The feedback we gather definitely adds a humanised element, it is unedited (most of the time!) and comes straight from the mouths and minds of your customers

.

Boomerang offer transparent and honest feedback, adding value to our clients that cannot be replicated.

 

#customerexperience #customerfeedback #customerservice #customerjourney

Leave Comment

Cancel reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

clear formSubmit

Latest Posts
  • Straight from the mouths of babes…
    June 3, 2019
  • You can’t achieve the unachievable but you can offer explanations
    May 16, 2019
  • The little differences that make the difference
    May 8, 2019
  • Are your team working with each other, or alongside each other?
    April 9, 2019
  • Dialogue versus a number
    February 14, 2019
  • The difference that BoomerangCRM will make to you and your business
    February 13, 2019
Post Archives
  • June 2019 (1)
  • May 2019 (2)
  • April 2019 (1)
  • February 2019 (2)
  • November 2018 (1)
  • October 2018 (1)
  • June 2018 (1)
  • March 2018 (2)
  • February 2017 (4)
  • July 2016 (2)
  • June 2016 (3)
  • May 2016 (4)
  • March 2016 (4)
  • February 2016 (5)
  • January 2016 (4)
  • September 2015 (3)
  • August 2015 (2)
BoomerangCRM
Please fill all widget settings!
Boomerang CRM
© BOOMERANGCRM 2016 | Website by Ri Web